Description

We're upgrading all Power Distribution Units (PDUs) across our racks to next-generation units with individual outlet monitoring and metering. This will provide real-time power consumption metrics and improved alerting capabilities for better operational oversight. Maintenance Details: - Date/Time: 12th of November 2025 - 10:00 PM to 4:00 AM AEST (outside business hours) - Duration: 6-hour maintenance window - Scope: All equipment across all racks at our Melbourne Data Centre Work Procedure & Impact: For dual-powered equipment (majority of infrastructure): - We'll work on one power feed at a time to minimise the likelihood of any power interruption to hardware due to the redundant feed. - However, whilst every effort will be made to avoid downtime due to the use of dual power feeds, there is still a possibility that hardware may lose power temporarily. For single-power supply equipment: - For hardware with only one power supply, devices will experience 1-2 brief power interruptions (10-15 minutes each maximum) during the migration window. - Colocation client: If you have any hardware with only 1 power supply, please turn these off at 10PM, if not off when we do swap the PDU, we will power your hardware down manually. Real-Time Updates: Monitor our status page for live updates during the maintenance: https://fluccs.status.io/ Questions or Concerns? If you have specific concerns about your equipment, please submit a support ticket through your client area. We appreciate your understanding as we work to improve our infrastructure capabilities.

Components

Melbourne DC

Locations

Wordpress Hosting, DNS servers

Schedule

November 12, 2025 10:00PM - November 13, 2025 4:00AM AEST

Description

We will be performing a minor routine update of Plesk and Windows on the server in order to improve the security, reliability and the performance of the server. Description of work: Windows and Plesk update Maintenance Window: Start Date: 2nd November 2025 - 09:30 PM AEST End Date: 2nd November 2025 - 10:30 PM AEST Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboots will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Plesk update and we estimate that websites will be unavailable for 15 to 20 min at the end of the process when services need to be restarted. Expected outage period: Windows updates: 5-10 minute 2-3 times Plesk upgrade: 15-20 minutes If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have

Components

Brisbane DC

Locations

Windows Web Hosting

Schedule

November 2, 2025 9:30PM - November 2, 2025 10:30PM AEST

Description

We're increasing the disk space on the server. We expect these changes to take around 30-60 minutes. Once the changes have been successfully completed, we will provide an update here. If you have any concerns or queries, please don't hesitate to contact us via Support Ticket.

Components

Melbourne DC

Locations

Wordpress Hosting

Schedule

October 31, 2025 11:00PM - October 31, 2025 11:45PM AEST