February 21, 2026 10:00PM - February 22, 2026 12:00AM AEST
Brisbane DC, Phone System, Melbourne DC
Client area, Support portal, Email Platform, Linux Web Hosting, Windows Web Hosting, Wordpress Hosting, Brisbane Office, DNS servers
We will perform the upgrade of Smartermail on 21st February 2026 at 10:00 PM AEST.
Description of work:
Windows updates and Smartermail update
Maintenance Window:
Planned Start: Saturday, February 21, 2026, 10:00 PM
Expected End: Sunday, February 22, 2026, 12:00 AM
Impact:
During the maintenance window, we will need to reboot the server several times to apply Windows updates.
We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window.
Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes.
Expected outage period:
Windows updates: 5-10 minutes, 2-3 times
Smartermail upgrade: 20-40 minutes
If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.