All Systems Operational

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Brisbane DC




Operational

Phone System




Operational

Melbourne DC




Operational

Scheduled Maintenance

Schedule

November 13, 2026 10:00PM - 11:00PM AEST

Components

Brisbane DC

Locations

Email Platform

Description

We will perform the upgrade of Smartermail on Friday, November 13th, 2026, 10 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: Friday, November 13th , 2026, 10:00 PM AEST Expected End: Friday, November 13th , 2026, 11:00 PM AEST Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes, 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.

Schedule

November 14, 2026 11:30PM - November 15, 2026 12:30AM AEST

Components

Brisbane DC

Locations

Linux Web Hosting

Description

We will be performing a minor routine update of the AdminBolt panel on the server in order to improve the security, reliability and performance of the server. Description of work: Security and Bug fix, updates on the AdminBolt panel. Maintenance Window: Start Date: Saturday 14th November 2026 - 11:30 PM AEST End Date: Sunday 15th November 2026 - 12:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.

History

No incidents in the last 14 days