Description

We will perform the upgrade of Smartermail on Wednesday 20/11/2024 at 11 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: November 20, 2024 11:00PM Expected End: November 21, 2024 01:00AM Impact: During the maintenance window, we will need reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Brisbane DC

Locations

Email Platform

Schedule

November 20, 2024 11:00PM - November 21, 2024 1:00AM AEST

Description

We're performing emergency reboot to apply security updates on our server. We expect these updates to take around 10-15 Minutes. Once the updates have been successfully completed, we will provide an update here. Description of work: Security patch Maintenance Window: Start Date: Monday 18th November, 2024 - 07.45 AM AEST End Date: Monday 18th November, 2024 - 08.15 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Brisbane DC

Locations

Email Platform

Schedule

November 18, 2024 7:45AM - November 18, 2024 8:15AM AEST

Description

We will be performing a minor routine update of Plesk and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and Plesk update Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Brisbane DC, Phone System

Locations

Client area, Support portal, Email Platform, Linux Web Hosting, Windows Web Hosting, Brisbane Office

Schedule

November 17, 2024 10:00PM - November 17, 2024 11:00PM AEST