Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 11th Oct, 2026 - 10:00 PM AEST End Date: Tuesday 11th Oct, 2026 - 10:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have

Components

Brisbane DC, Melbourne DC

Locations

Linux Web Hosting, Wordpress Hosting

Schedule

October 11, 2026 10:00PM - October 11, 2026 10:30PM AEST

Description

We will perform the upgrade of Smartermail on Friday Octomber 2nd, 2026, 11:00 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: Friday, Octomber 2nd, 2026, 11:00 PM AEST Expected End: Saturday, Octomber 3rd , 2026, 01:00 AM AEST Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes, 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.

Components

Brisbane DC

Locations

Email Platform

Schedule

October 2, 2026 11:00PM - October 3, 2026 1:00AM AEST