Planned Maintenance In Progress

Updated a few seconds ago

Description

We're increasing the disk space on the server. We expect these changes to take around 30-60 minutes. Once the changes have been successfully completed, we will provide an update here. If you have any concerns or queries, please don't hesitate to contact us via Support Ticket.

Components

Brisbane DC, Phone System

Locations

Client area, Support portal, Email Platform, Linux Web Hosting, Windows Web Hosting, Brisbane Office

Schedule

April 3, 2024 10:00PM - 10:30PM AEST



April 3, 2024 9:51PM AEST
[Update] We have started the disk upgrade process on the server. We will soon update here once the process is complete.

April 3, 2024 10:48PM AEST
[Update] We have faced a slight difficulty in completely upgrading the disk space to the required value. We are working on the same. Meanwhile the server is now online.

April 3, 2024 10:48PM AEST
[Update] We have faced a slight difficulty in completely upgrading the disk space to the required value. We are working on the same. Meanwhile the server is now online.

April 4, 2024 12:04AM AEST
[Update] Due to technical reasons, we are currently postponing the server maintenance work. We will keep updating our work status here. Currently the server is online.

Brisbane DC




Planned Maintenance

Phone System




Planned Maintenance

Scheduled Maintenance

Schedule

March 14, 2024 9:00PM - 10:00PM AEST

Components

Brisbane DC, Phone System

Locations

Client area, Support portal, Email Platform, Linux Web Hosting, Windows Web Hosting, Brisbane Office

Description

The server will be undergoing a brief reboot process to apply some critical security upgrades and patches to ensure ongoing reliability and security. This maintenance will be done outside of business hours and is scheduled for; Start Date: Thursday, March 14, 2024 at 9:00 PM AEST End Date: Thursday, March 14, 2024 at 10:00 PM AEST Expected outage period: This maintenance will result in a brief outages of approximately 5 to 10 minutes as we need to reboot the server to apply critical security updates. In the meantime, if you have any questions, please don’t hesitate to reach out to our friendly team by lodging a support ticket through your client area.

History (Last 14 days)

Description

We will perform the Upgrade of Smartermail on the 13/04/2024 at 11 PM AEST.


Components

Brisbane DC


Locations

Email Platform


Schedule

April 13, 2024 11:00PM - April 14, 2024 1:00AM AEST



April 13, 2024 11:00PM AEST
[Update] We have started the Upgrade of Smartermail server.

April 14, 2024 12:43AM AEST
[Update] Windows updates and Smartermail upgrade are completed successfully. All services back online.